FAQs

General questions

What is bottom skin care?
The philosophy of JOSEPH’S Toiletries is based on treating the bottom the same way one would treat any other part of the body: cleansing and hydrating.

Why do I need bottom skin care?
We believe that trying to “clean” one of the most intimate and sensitive parts of the body by rubbing with dry paper only is just not the right thing. We want you to feel thoroughly clean in the most gentle way. Hygiene and Skincare are the staples of healthy skin. All of our daily routines are based on washing with water and moisturizing – except when we go to the toilet.

Why is JOSEPH’S Toiletries better than wet wipes?
There are two reasons why JOSEPH’S Toiletries does not offer pre-treated wet wipes. Health concern & the impact on our environment. In terms of health, the dermatologists do not recommend adult wet wipes, and not even baby wipes due to their allergic potential. Environmentally speaking, while wet wipes may go down the toilet, they are causing huge problems at the city’s sewer systems.

Why is JOSEPH’S Toiletries better than shower toilets?
Shower toilets are definitely the healthiest way of bottom cleansing today as they use water. We see JOSEPH’S Toiletries complementing shower toilets, as you will still need toilet paper to be fully clean and JOSEPH’S Toiletries offers the additional moisturizer with the Balancing Care. For those using the air dryer, moisturization is especially important.

How many tissues should I use?
There is no rigid process and we wish nothing more than our consumers to use the product as intuitively as they wash the rest of the body. Use the tissue first in dry condition if you want and as many as you need – otherwise, go to wet immediately. Take a fresh tissue each time you want to spray Gentle Cleansing and later Balancing Care on it. It’s also not necessary to use both treatments every time – it’s what’s best for you.

Can I use both sides of the tissue?
Yes. The tissues can be used on both sides, however, we recommend to use the quilted side as the embossing gives stability.

Should I use the treatments every time?
Every consumer should do what he/she thinks is right. The Gentle Cleansing is the most skin-friendly way of gently cleansing. Many of our customers use 2-3 tissues with the Gentle Cleansing. The Balancing Care hydrates the skin – for some people it’s a must and for others it is a matter of time.

Can I use the treatments with another Toilet Paper?
You can, but we don’t recommend it. JOSEPH’S Toiletries tissues were developed for more than 2 years to be able to be used dry and wet. When used with the treatments, conventional toilet paper will break apart in your hand and this is definitely not a pleasant experience.

Can I use the products in the vagina?
Yes. The treatments have been developed to suit the intimate area as well. Especially Gentle Cleansing is used as a refresher. Both treatments have been gynaecologically tested.

Ingredients and origin

Do JOSEPH’S Toilet tissues contain any inks, dyes or perfumes?
No, it does not. The JOSEPH’S Toiletries Tissue is made of 100% tender virgin new-growth cellulose fibers without any additives like binders or chemicals mostly used in wet wipes to both avoid irritations on sensitive skin and harming the environment by blocking sewage systems.

List of ingredients?

Gentle Cleanser:
AQUA (WATER), PENTYLENE GLYCOL, SACCHAROMYCES FERMENT, METHYL GLUCETH-20, POLOXAMER 184, ALPHA-GLUCAN OLIGOSACCHARIDE, ALLANTOIN, PANTHENOL, PROPANEDIOL, POLYQUATERNIUM-51, SODIUM CARBOXYMETHYL BETA-GLUCAN, SODIUM BENZOATE, SACCHAROMYCES/COPPER FERMENT, SACCHAROMYCES/IRON FERMENT, SACCHAROMYCES/MAGNESIUM FERMENT, SACCHAROMYCES/SILICON FERMENT, SACCHAROMYCES/ZINC FERMENT, POTASSIUM SORBATE, LEUCONOSTOC/RADISH ROOT FERMENT FILTRATE, PHENOXYETHANOL, CITRIC ACID

Balancing care:
AQUA (WATER), PENTYLENE GLYCOL, CAPRYLIC/CAPRIC TRIGLYCERIDE, PRUNUS AMYGDALUS DULCIS (SWEET ALMOND) OIL, BENTONITE, BUTYLENE GLYCOL, METHYL GLUCETH-20, NYLON-12, POLYSORBATE 60, POTASSIUM CETYL PHOSPHATE, ALLANTOIN, AMMONIUM ACRYLOYLDIMETHYLTAURATE/VP COPOLYMER, PANTHENOL, PARFUM (FRAGRANCE), XANTHAN GUM, CITRIC ACID, POLYQUATERNIUM-51, SODIUM CARBOXYMETHYL BETA-GLUCAN, ACETYL DIPEPTIDE-1 CETYL ESTER, HYDROXYETHYLCELLULOSE, LAURETH-3, SODIUM BENZOATE, TAMARINDUS INDICA SEED EXTRACT, SACCHAROMYCES/COPPER FERMENT, SACCHAROMYCES/IRON FERMENT, SACCHAROMYCES/MAGNESIUM FERMENT, SACCHAROMYCES/SILICON FERMENT, SACCHAROMYCES/ZINC FERMENT, LEUCONOSTOC/RADISH ROOT FERMENT FILTRATE, PHENOXYETHANOL, POTASSIUM SORBATE

Environment

Can I put the tissues in the toilet? Are they flushable? Are they eco-friendly? Is the toilet paper made of recycled fibers?
You can flush JOSEPH’S Toiletries tissues without limitations. All raw materials are FSC and PEFC certified and in compliance with forest conservation regulations to ensure the product is as sustainable as it is desirable.

Design and furniture

How can I put it on the wall?
The accessories “The Attaché” and “The Joséphier” are two wall mountings replacing today’s roll holder to conveniently place the tissues and the treatments on the wall. They are delivered with an adhesive adapter, to easily fix and remove it to any non-porous surface without leaving any marks. Alternatively, it can be mechanically mounted to all other types of surfaces. Once on the wall, you can display and refill with JOSEPH’S Toiletries products.

How can I have the Joséphier made to measure?
For an uncompromising style and individual finishes, you can contact us via email at concierge@josephs-toiletries.com or via telephone +41 (0)44 515 9500

In case you have any further questions, please do not hesitate to contact us.

info@josephs-toiletries.com

T +41 (0)44 515 95 00

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