ideas beyond Ltd., Nordstrasse 190, CH-8037 Zürich, are the operator of the website www.josephs-toiletries.com and of the services offered thereon, and are therefore responsible for the collection, processing and utilisation of your personal data and the compliance of our data processing with the applicable data protection laws. We are committed to dealing responsibly with your personal data.
Therefore, we are pleased to inform you in the following about how we deal with your personal data. Please note that the information provided in the following may be reviewed from time to time. We recommend that you consult this data privacy statement regularly.
During your use of our website www.josephs-toiletries.com your personal data will be collected and used by us in the following scope and for the following purposes:
1. Scope and purpose of the collection, processing and utilisation of personal data
a. when you access our website
When our website is visited, our servers temporarily store each access in a protocol file.
The following data is recorded without you needing to do anything and stored by us until it is automatically deleted after no more than twelve months:
– the IP address of the requesting computer,
– date and time of access,
– the name and URL of the retrieved data,
– the website from which our site was accessed,
– your computer’s operating system and the browser used by you.
This data is collected and processed to enable the use of our website (connection), particularly to guarantee permanent system security and stability and to enable us to optimise our Internet offering as well as for internal statistical purposes. The IP address will be evaluated only in the event of attacks on the web infrastructure of www.josephs-toiletries.com and for statistical purposes.
b. when you register a member account
Entering personal data to create your member account on our website is for the most part voluntary. However, there is some data that is compulsory and you must provide it truthfully.
– your e-mail address, which is also your user name,
– address (full postal address with postcode and name of town or city)
– (main) telephone number
– date of birth
– first name
We require this data to allow us to process and administer our website, to check the input data for plausibility, i.e. to establish, structure in terms of content, process and amend the contractual relationship we enter into with you, via your user account.
c. while you are using the portal as a registered user
While registered users are using the portal, we collect data for statistical reasons and to enable the portal to function smoothly. In particular, the following data is collected:
– type, frequency and intensity of use of the website
– the length of your membership
– frequency of purchasing
– your shopping basket, minimum and maximum in CHF and the number of packages
d. when you purchase products / subscriptions
If you wish to buy a product or sign up for a subscription on our website, we require various data to enable us to process the contract of sale. You must provide us with the following details:
– your real surname and first name
– your postal address (street and number, building name, flat number, postcode, town or city, country)
– e-mail address
– payment information
– login data (chosen by customer)
Any further information beyond the above-mentioned details is voluntary.
If you are registered and hold a user account, we store your data in the user account for your next purchase. Please note, that while we enable you to make recurring payments as comfortably as possible, no credit card data is saved on our systems. If you choose to save your credit card data for future payments, this data is securely stored at our Swiss payment service provider Saferpay/Six Payment Services in full compliance with PCI (Payment Card Industry) Security Standards. We only keep a reference number allowing our system to carry out recurring payments (subscriptions) within the scope authorised by you during purchase.
2. Passing on data to third parties
We only pass on your data if you have expressly agreed to do so, if we are required by law to do so or if it is necessary for the assertion of our rights, in particular for the assertion of claims arising from the contractual relationship. Beyond this, we will only pass your data on to third parties to the extent that this is necessary for processing the contract. For this purpose, we forward the necessary data to shipping companies, banks and other service providers. These service providers use your data only for the purpose of processing your order and not for any other purpose.
3. Transmission of personal data abroad
ideas beyond Ltd., Nordstrasse 190, CH-8037 Zürich is entitled to transfer your data to third companies based abroad to the extent necessary to process your order. These third companies are obliged to maintain data privacy to the same extent as the offeror itself. If the level of data privacy in any country is not commensurate with what pertains in Switzerland, we ensure by means of a contract that your personal data is protected at all times at a level commensurate with that in Switzerland.
4. Credit information
In cases of our advance performance, i.e. when making a purchase on account, we reserve the right to conduct credit checks on the basis of mathematical and statistical methods at a credit reference agency. To this end, we transmit the required personal data to a credit reporting agency and use the obtained information for our decision with regards to the contractual relationship between us and the buyer. The credit report may use score values based on probability but based on scientifically recognized mathematical and statistical methods
5. Right to information, deletion and correction
You may at any time request information about your personal data that we have stored or access and amend it by logging in to our website with your log-in data. Any formal request for information must be made in writing with proof of your identity.
You may also at any time delete or correct your data or user profile. You may do this by sending an e-mail with the relevant request to firstname.lastname@example.org. We would draw your attention to the fact that if your data is deleted it will no longer be possible to use some or all of our services.
You may retract your consent to certain kinds of data processing at any time with effect for the future.
Please note that by law certain kinds of data must be kept for a certain period of time. Such data must be stored by us until these periods run out. We block this data in our system and use it only in order to fulfil statutory requirements.
6. Data security
We use technical and organisational security measures appropriate to us in order to protect your data stored by us against manipulation, complete or partial loss and unauthorised access by third parties. Our security measures are constantly updated in line with technical developments.
When you register with us as a customer, access to your customer account is only possible using your personal password. You should keep your payment information confidential at all times and close the browser window when you have finished communicating with us, especially if the computer is also used by other people.
We also take internal data privacy within our company very seriously and our employees and service providers are subject to confidentiality and data privacy training.
Cookies, among other things, help to make your visit to our website simpler, more pleasant and more logically structured. Cookies are information data which your web browser automatically stores on your computer’s hard disc when you visit our website.
Cookies do not do any damage to your computer’s hard disc and they do not transmit any of your personal data to us.
Deactivating cookies may mean that you cannot use all of the functions of our portal.
8. Tracking tools
We use the web analysis service Google Analytics to continuously streamline and optimise our sites for users. For this purpose, pseudonymised user profiles are created and small text files are used that are stored on your computer (‘cookies’). The information produced by the cookie about your use of this website can provide insights such as:
– browser type, capabilities and version
– screen resolution
– operating system used
– referrer URL (the site previously visited)
– host name of the accessing computer (IP address)
– network name and/or name of the internet service provider
– time of server request (including the local time zone)
– geographic location (country, region, city, postal code)
– pages visited
– the time spent on pages
– actions taken on pages
is transmitted to servers of Google Inc. in the USA and stored there. This information is used to evaluate the use of our website, to compile reports on website activities and to provide other services connected with the use of the website and Internet use for purposes of market research and to enable these Internet sites to be made more user-friendly. If necessary, this information is also transmitted to third parties to the extent that this is prescribed by law or if third parties process the data for us. In no event is the IP address ever brought into association with other data relating to the user. IP addresses are anonymised to prevent them from being matched (IP masking).
Users may configure their browsers to prevent cookies from being installed. However, we would point out that in this case it may not be possible to use all of the functions of this website to the full extent.
You can find more information about the web analysis service we use on the website of Google Analytics. You can find instructions for preventing your data being processed by the web analysis service at http://tools.google.com/dlpage/gaoptout?hl=de.
9. Contact person
If you have any questions about data privacy on our website, wish to request information or wish to request the deletion of your data, please get in touch with our contact person for data privacy law matters by sending an e-mail to email@example.com.
Status per: June 2015